Macmillan @ West Lothian Are Now Live on NHS Inform ‘Click to be Contacted’

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Macmillan @ West Lothian are still providing support via email and over the phone during the Coronavirus outbreak. We can also arrange 1-1 appointments on the internet. For cancer information, support, or just someone to talk to contact us today on 01506 283053 or email MacmillanWestLothian@westlothian.gov.uk

In 2019 over  900 people contacted the Macmillan @ West Lothian service. As Covid-19 took hold we made the decision to suspend Face to Face contact. The assumption was that our email and phone delivery would increase, not only from transference of this service but also due to heightened concern over the current situation. We also altered our delivery methods to include face to face support Online.

Whilst this has been promoted widely online we appreciate that not everyone is digitally aware and have a real concern that whilst there is obviously a need for our service, people may think that as we are not providing our face to face delivery the service is closed.

To help bridge this gap and make referrals easier Macmillan @ West Lothian is now live on NHS Inform Scotland’s Service Directory, along with the ‘Click To Be Contacted’ functionality. The new function allows for professionals in the voluntary and health sector to instantly refer people affected by cancer into our support and information service. People who are affected by cancer can also self-refer, providing their details and indicating their preferred method of contact, and will be contacted within 2 working days. You can find out more and Click to be Contacted today.​

The Service is able to provide listening ear support, access to information on the non-clinical aspects of living with cancer, and referral to local services. We welcome contact from anyone affected by cancer, including patients, former patients, carers, friends and families. No referral is required. Although currently unable to offer a face to face service we are available online, by telephone and email. For more information contact MacmillanWestLothian@westlothian.gov.uk or 01506 283053.