Contact

Unless it a training afternoon or a public holiday, our opening hours are noted below.

Monday         8:00am – 6:00pm

Tuesday         7.30am – 6:00pm
(for pre booked appointments only)

Wednesday    8:00am – 6:00pm

Thursday        8:00am – 6:00pm

Friday             7.30am – 6:00pm
(for pre booked appointments only)

Please note that we are open from 8.00 am on Mondays, Wednesdays and Thursdays for medical emergencies.  Reception staff will be available from 8.30 am.

On Tuesdays and Fridays we have extended hours from 7.30 am, for pre booked appointments only.  On these days we are open for medical emergencies from 8.00 am and our reception staff are available from 8.30 am.

One day per month, usually on a Wednesday, the health centre will be closed from 1pm onwards for staff training.

Please note that we will be unable to provide any services during the training period, which includes giving out prescriptions. Whilst we are closed emergency services will be covered by NHS24. The out of hours telephone number is 111

Time to Learn dates will be displayed at the front of the health centre or are available on request from the reception desk.

Phoning Us At The Health Centre
Like many practices we experience busy periods on the phones, especially in the early morning.  This is due to our on the day system.  We make every effort to answer calls and appreciate your patience in calling though.

We have an automated call handling system – this is to ensure that you are put through to the most appropriate call handler.  Please listen carefully to the message to select your options.

If you do not have a touchtone phone or get lost in the system, the call will automatically transfer you to an operator who will be able to redirect the call for you.

General Enquiries
To avoid heavy call traffic for appointments in the morning, we are only able to help with general enquiries after 10am.

Any problems?
If you experience ongoing problems using the system please contact the Practice Manager at –

CRAIGSHILL HEALTH CENTRE
THE MALL
CRAIGSHILL
LIVINGSTON
EH54 5DY

Phone : 01506 432621
Fax: 01506 430431
Prescriptions: 01506 440023
Community Secretary 01506 432621, ext. 155

You can also submit feedback / complaints here.

How to find us
Craigshill Health Centre accepts patients living in Craigshill, Mid Calder, Pumpherston and Uphall Station.

Craigshill Health Centre is a training practice, which means we frequently have trainee doctors in the practice. We also have medical students, Health Visitor and District Nurse students. We also have visitors to our practice for a variety of reasons. Directions below are for those not familiar with where our Health Centre is situated.

DIRECTIONS FROM EDINBURGH
Follow route for Glasgow leave M8 at Junction 3 (signposted ‘Livingston’) then at Livingston East roundabout, take the first exit onto Livingston Road (A899) (signposted ‘Livingston’). Brach left onto Cousland Interchange, then merge onto Almond Road. Turn left onto Almond East Road. Take the third junction on the left hand side, signposted ‘Health Centre’.

DIRECTIONS FROM GLASGOW

Follow route for Edinburgh then leave M8 at Junction 3 (signposted ‘Livingston’) then at Livingston East roundabout, take the first exit onto Livingston Road (A899) (signposted ‘Livingston’). Brach left onto Cousland Interchange, then merge onto Almond Road. Turn left onto Almond East Road. Take the third junction on the left hand side, signposted ‘Health Centre’.