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NHS inform is Scotland's national health information service which provides accurate and relevant information to help patients make informed decisions about their own health and the health of the people they care for. 

 

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Phoning Us At The Health Centre

 

Like many practices we experience busy periods on the phones, especially in the early morning.  This is due to our on the day system.  We make every effort to answer calls and appreciate your patience in calling though.

 

We have an automated call handling system - this is to ensure that you are put through to the most appropriate call handler.  Please listen carefully to the message to select your options.

 

If you do not have a touchtone phone or get lost in the system, the call will automatically transfer you to an operator who will be able to redirect the call for you.

 

General Enquiries

 

To avoid heavy call traffic for appointments in the morning, we are only able to help with general enquiries after 10am.

 

Any problems?

 

If you experience ongoing problems using the system please contact the Practice Manager at –

 

CRAIGSHILL HEALTH CENTRE

THE MALL

CRAIGSHILL

LIVINGSTON

EH54 5DY

 

Phone : 01506 432621

 

Fax: 01506 430431

 

Prescriptions: 01506 440023

 

Community Secretary 01506 432621, ext. 155


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